SIT20116 – certificate ii in tourism

The ‘EVOLVE-d’ Certificate II in Tourism is your starting point to evolve your employment opportunities. Focus on learning exceptional customer service, social and cultural sensitivity and safe work practices. Establish a solid array of skills that not only apply to the tourism industry, but transfer effortlessly to many other career choices you may make throughout your life. What are you waiting for? Enrol today, we will help you achieve your goals and guide you in the right direction for a successful life after school.

Course Details

Qualification code: SIT20116 

Qualification name: Certificate II in Tourism 

Nationally recognised qualification: Yes

Can contribute to your ATAR? No 

Can contribute to your QCE? Yes

For more information on contribution to ATAR and QCE, visit https://www.qtac.edu.au/.

*Please note there is an option to add SIT30516 – Certificate III in Events to this qualification. 

Course Structure

Duration: 2 term program 

Units of competency:  11 – 4 core units + 7 electives

Core units:

  • SITTIND001 Source and use information on the tourism and travel industry
  • SITXCCS003 Interact with customers
  • SITXCOM002 Show social and cultural sensitivity
  • SITXWHS001 Participate in safe work practices 

Elective units:

  • These may be chosen to suit your desired industry outcome, contact our friendly team for details

Delivery: One lesson per week at school (approx 2-3 hours) 

Fees and Payment Plans
  • No cost to student
  • Eligibility does apply, see below. 
Entry Requirements and Eligibility

Training Evolution is contracted by the Queensland Government to deliver the Vocational Education and Training in School (VETiS) – an investment model for the delivery of training to Queensland participants, which will provide a Government Subsidy toward the training cost to eligible participants. Please note, the VET investment budget will provide funding for students to complete one VETiS qualification listed on the Queensland Training Subsidies List while at school. 


  • Students must be in year 10, 11 or 12. 
  • A current Australian or New Zealand citizen who is permanently residing in Queensland;
  • Not be currently enrolled in, or previously completed a Certificate III or higher level qualification (exceptions are made for qualifications completed at school, permitting the student can provide QCE with Statement of Results); 
  • Access to a laptop and internet 
    Available Campuses, Locations and Upcoming intakes

    One lesson per week at your school (approx 2-3 hours) or take a look at our Virtual SIT20116 Certificate II in Tourism.

      Work Integrated Learning and Placement

      Not applicable. 

      Further Learning Pathways
      • Complete the Diploma of Hospitality Management
      • University pathways  
      • Option to add SIT30516 Certificate III in Events to this qualification, please contact us to enquire. 
      Recognition of Prior Learning

      Recognition of Prior Learning (RPL) is available on most Training Evolution qualifications. If you have completed formal or informal training and have knowledge, skills and employment experience in this area, you may apply for RPL.

      You will be asked to provide evidence to support your application and our Operations team will assist you through the RPL assessment process.

      Credit is also available for this qualification. If you have completed previous study in this qualification, or an equivalent, you can provide a copy of your transcript/s from your earlier study and we will conduct a credit assessment.

      How to Enrol

      You’ve made a great choice and we’re excited to have you on board! The next is to apply, and we’re here to help every step of the way.

      Before you apply, you may need the following:

      • Student ID (for current high school students)
      • Photo of a Green Medicare Card, Passport or Birth Certificate in colour
      • Evidence of QLD residency dated within 6 months (Driver’s license, concession card or utility bill or bank statement with your address on it)
      • YOU WILL NEED a USI number – please visit www.usi.gov.au to look up or create your USI number
      • Concession ONLY: DVA, HCC or PCC card details if you want to be eligible for concessional prices
      • A parent close by to also sign if under the age of 18!

      Contact us to enrol

      *Information is subject to change, including start dates and course details. Whilst every attempt is made to ensure that information is accurate and up to date at the time of printing and distribution, some information is subject to change without notice.

      Contact Us

      We are always happy to help!

      To contact us for more information on any of Training Evolution’s many exciting training and learning opportunities, please use the contact form below.

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